Frequently Asked Questions

Does makeup cause Acne?

Yes. Pore clogging make up or oil-based cosmetics can cause or worsen acne, if your skin is already oily. It is wise to always buy makeup that is labeled non-comedogenic, meaning that it won’t clog your pores. Using Clearogen foaming skin cleanser can gently remove makeup, while treating your acne at the same time.

Do I need to use Acne spot treatments?

No. The key to acne treatment is PREVENTION. By using the 3 step Clearogen Acne Treatment all over your face, you can prevent breakouts, before they develop, while treating the existing acne lesions. No other washes, creams, or acne control lotions are needed.

Is squeezing a pimple bad?

Yes. Squeezing or popping pimples spreads bacteria and ultimately results in scars. Popping a pimple could actually make the pimple last longer, because the skin ends up red and irritated for a longer period. By using Clearogen’s acne treatment products, you can help dry the pimple faster, without leaving scars, or redness and irritation.

What is DHT and why does it cause acne?

DHT or Dihydro-testosterone is a hormone by-product produced by both males and females, particularly during puberty. As the levels of DHT increase, the oil glands become over-stimulated and overproduce oil. This excessive oil accumulates and clogs the pores, resulting in acne. Clearogen is the only acne solution designed to address the excessive DHT, with natural botanicals that work to dramatically reduce DHT, resulting in normal oil production and oil flow. Other products commonly treat breakouts after they start, but with Clearogen, acne can be prevented at the first step. Normal oil production will not allow for bacteria to take root, and the breakout cycle will be stopped.

Will Clearogen products help the pimples on my body?

Definitely. Breakouts on the body are most common where oil glands are most prevalent; on the back, chest, and shoulders. Clearogen Acne Lotion will help treat and prevent acne in these areas.

Can Blackheads result in scarring?

Blackheads will not result in scarring, by themselves, but constant picking and popping of blackheads can leave permanent damage. Inflammatory acne or deep cystic acne carries the most potential for scarring.

Is Acne caused by dirt or un-cleanliness?

Acne is caused by oil overproduction in the oil glands and clogging of the pores. Because the pore is deep within the skin, you cannot wash away the pimples, no matter how many times a day you wash or scrub your face. In fact, scrubbing too much with other mildly effective acne products can actually end up irritating the skin and worsening the condition.


Do you ship to PO boxes?

We do not ship to PO boxes. However, our packaging is discreet, in plain or shipper-supplied boxes, to insure your privacy.

How long will it take for my order to arrive?

Clearogen ships using UPS. Most orders are shipped within 24 hours.

Is Clearogen shipped in marked or unmarked packaging?

Clearogen products are shipped discreetly in plain or shipper-supplied boxes, without any logos or markings indicating the contents. The shipper on the label is SCM Products Inc.

What forms of payment do you accept?

We accept Visa and Master Card. Your card is authorized upon successful placement of your order on our site.


We are so confident you will be happy with Clearogen, that we offer a limited 60-day money- back guarantee! For details please click here



Proven to work safely and effectively
In Clinical studies Clearogen has proven to be a safe and effective Acne Treatment that is considered gold standard.